Return Policy - Golden Shot
At Golden Shot, customer satisfaction is our top priority. We are committed to providing a transparent and hassle-free return policy to ensure your peace of mind.
Return Eligibility
• Returns must be requested within 14 days of receiving your order.
• Items must be unused, in original condition, and returned in their original packaging, including accessories and carry case.
• A return must be approved before shipment. Please contact us with detailed photos of the item(s) and packaging to begin the return process.
• Approved refunds cover the product cost only. Shipping fees are non-refundable.
How to Request a Return
1. Contact our support team at goldenshot.info@gmail.com
2. Provide your order number, reason for return, and detailed photos of the product, accessories, and packaging.
3. Once approved, ship the product back to the provided return address.
4. After inspection, we will issue a refund to your original payment method.
Return Shipping
• Return shipping costs are the responsibility of the customer.
• We recommend using a trackable shipping service to ensure safe return delivery.
Exchanges & Damaged Items
If your item is damaged during shipping or you received the wrong product, please contact us immediately with photos, and we will resolve the issue as quickly as possible.
Contact Us Today
Have questions about our products or return policy? Feel free to reach out to us for more information.